Chromebook Troubleshooting

If you experience a problem loading a website with your Chromebook, there are a few steps you can take to troubleshoot.

Disable Extensions

1. Click  in the upper-right corner of Chrome.
2. Click Settings
3. Select Extensions on the left side of the window.
4. Uncheck or delete non Google Extensions (games).

Clear Browsing Data

1. Click  in the upper-right corner of Chrome.
2. Click Settings
3. Select History on the left side of the window.
4. Click the Clear browsing data button.
5. Check the following:
• Clear browsing history
• Clear download history
• Delete cookies and other site and plug-in data
• Empty cache
6. Click the Clear browsing data button.

Update Chromebook

1. Click in the upper-right corner of Chrome.
2. Click Settings
3. Select Help on the left side of the window.
4. Chrome will check to see if the software is up to date.  If it is not, select the upgrade option.